The opportunities to acquire the skills and attitude required in personalized care, is urgently necessary. After an observation and evaluation of video-recordings by 11 reidents of 22 new patients who visited the out-patient clinic, the department of Family Medicine, Seoul National University Hospital, during March to October 1986, authors present the following report concerning whether education through video-recordings can bring about the increase of interview skills expected. Our results are as follows: 1) Compared with before-feedback, the course in which video-recordings were used was found to have a significant feedback effect (p<0.0005). In the case of 4 residents out of 11, the score was significantly increased. examination, explanation and summary after physical examination, confirmation of patient's understanding tients, giving expectation before physical examination.